Rely On Experts

Oberlander Communications employs only highly skilled craftsmen; technicians trained to provide the highest level of technical product support possible. With nearly 100 years of collective experience in the industry, the depth and breadth of their knowledge is second to none.

OCS believes that the only way to do business is with integrity, and our customers notice the difference. Honest, courteous, and principled technicians are the rule, not the exception at Oberlander Communications. Typical feedback from our customers includes descriptions such as "delightful," "responsive," "courteous," "dedicated," and "sensitive to our concerns." Their testimonials illustrate the caliber of individual you can expect from Oberlander Communications Systems - not only in technical service but at all levels of the organization.

Each technician is trained thoroughly on the products they install and service. They receive in-depth training from the ground up on safety, building construction, installation practices and techniques, telecommunications principles and theory, equipment, computers and IP network principles, customer support, and of course all products from hardware and software configuration, system programming, features and applications and maintenance and service.

Manufacturers provide various, focused training programs to help technicians attain - and maintain - certifications in many areas. Our technicians participate in ongoing programs and are required to demonstrate specific skill levels before advancement. Typically, technicians hold multiple certifications and are capable of working on a variety of systems and components.

Areas we are able to help customers with include -

• Analog, digital and IP telephones and systems - TOSHIBA, NEC, ESI, ERICSSON, PANASONIC
• Cordless analog and digital telephones - TOSHIBA, VOYAGER, SPECTRALINK
• Voice Processing Systems
• Voice Mail / Automated Attendant - TOSHIBA, NEC, AVST CallXpress, AVST PhoneXpress
• Integrated Voice Response (IVR) Systems
• Call Centers - Automated Call Distribution (ACD)
• Digital Messaging-On-Hold
• Digital recorders and Call-Logging
• Voice and Data Network Wiring Systems
• High-speed copper wire and optical-fiber installation, testing, repair
• Sound Systems - Voice and music distribution and re-enforcement