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2/2/2008 - CALL RECORDING with TRACER

Take Control of Your Business Communications

Telephone calls are a vital component of your business. OAISYS Tracer automatically records, stores and organizes telephone conversations in a central, secure server. Using a variety of audio connections, telephone system integration and recording triggers, you can target those conversations that have lasting impact on your business. Using the Call Monitor option, you can selectively listen t calls as they happen.

Among the many benefits Tracer brings to a business are

• Liability protection
• Training
• Activity reporting
• Quality control
• Archive calls
• Employee evaluation

Popular applications of Tracer include communications management, compliance logging, new hire training, personnel development and cusomer relationship management. Imagine knowing the facts of a matter before attempting to resolve a dispute between a dissatsfied customer and a hard working employee with a conflicting tae on the events...or hearing exactly what a customer ordered when handling a return...proving definitively that your business operated ethically and legally when challenged. These are only a few of the many powerful tools Trace can put in your management portfolio. Schedule a live demonstration of Tracer today, or follow this link for a quick online overview:  http://www.oaisys.com/tracer_demo.html